How can we provide help at times other than Saturday morning?
How can we recruit geeks from all over the country?
How can those who can't get out of their house help out?
and most importantly: How can broke college kids who can barely afford gas help?
Answer:
Remote Geeks!
Using technology like TeamViewer / Logmein Remote, etc. geeks can simply have a program up and running on their computer, then when someone has a question, they simply run a small, easy to use program and the geek is now connected and can see their screen exactly and can then give one-on-one help in real time!
CityReaching HelpDesk
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